Cancellation Overview
Cancellation policies may vary depending on property type, booking time, seasonal demand, promotional offers. Please review the terms before confirming your reservation. All policies are shown clearly on the booking page before final confirmation.
Standard Cancellation Policies
Free Cancellation
Cancel within the specified window to get a full refund.
Example: Cancel up to 48 hours before check-in for a full refund.
Partial Refund
Partial refund applicable if cancelled after the free window.
Example: 50% refund if cancelled within 24 hours before check-in.
Non-Refundable Booking
Discounted or promotional bookings are non-refundable.
Example: Certain discounted or promotional bookings are strictly non-refundable.
Refund Processing
Refunds are generally processed within the timelines below:
5–7 Business Days
For credit & debit card payments
2–5 Business Days
For UPI / Wallet payments
Bank Timelines vary
Depending on your bank
Cancellation Scenarios
Guest-Initiated Cancellation
Cancel your booking from the "My Bookings" section. Refund will be issued based on the applicable cancellation policy.
Property-Initiated Cancellation
If the property cancels your booking, you are entitled to a full refund or an alternative property at no extra cost.
No-Show Policy
Failure to check in without prior notice may result in cancellation with no refund. Contact us in advance if plans change.
Need Assistance?
Our support team is available 24/7 for any cancellation or refund-related queries.